I had to soften the nut with a heat gun and pry it loose from the walls of the shaft by gently tapping a thin screwdriver between the nut and the wall of the shaft. Roughly align and press the cartridge all the way down into the shaft. That way I can take a look and we can see how you can access the cartridge . Thank you!!! My last faucet cartridge was shipped out free and I did not have to prove my original purchase (contractors installed it and I had no receipt). That’s excellent news for your budget and the planet! Barb, I hope the information was helpful. I DONT WANT TO CALL A PLUMBER TRYING TO DO THIS ON MY OWN . I can’t get the plastic cartridge out of the faucet body – it just doesn’t budge – any suggestions? I was just telling my daughter how great it makes me feel to help people with their projects, so you made my day . Try not to damage the internal threads. If you just want to swap out the old faucet for a new one we highly recommend single handle faucets like Hansgrohe’s Talis Select. It’s also easy and affordable to perform. I had to grip it with the channel locks and rock it back and forth gently to help coax it out a bit. Wipe off the excess WD40 and use a pair of channel locks to pull the cartridge loose. The minerals cause the cartridge to at times stick to the faucet body. 2) A Phillips head screw at the bottom of the body holds it to the top of the cartridge. The faucets are 10+ years old and I don’t see a set screw to remove the handle. This is the fun part for me, taking apart the faucet. pls let me know. Super happy to hear you fixed your faucet! Pull the cartridge straight up from the faucet body using the channel locks. The spout can be loosened by turning this screw counterclockwise. Very helpful website. I have a moen 2 handle bath faucet. (I don’t see how to attach photos.). Jeannette – Curious as to what you found out in regards to 1) the position of the cartridge opening within it’s own casing (replacing Moen 1224 in shower) and/or in relation to 2) the ultimate position of the handle at the time you take it off to get to the cartridge to take it out and replace it – full open/on position or in the closed/off position. Repairing a Faucet Leaking from the Base. When I got to the store (a Lowe’s), they gave me the replacement cartridge (“1224”) for free – even without proof of having bought the faucet there! You are too generous in sharing your knowledge. As soon as I turn on the valve for cold water the faucet starts to drip, more than a drip. I don’t think you have any seats or springs based on the 1222 cartridge makeup but if you do for some reason go ahead and replace them. Thanks, Harry, Thanks Jeff for your quick response. We want to replace the faucet and we can’t figure out how to remove it. I turned off both shut off valves but the right handle (cold) still pours water steadily. Awesome, just plain awesome. Hi Jeff, We have a faucet like the one shown in the picture. 21 items. Any idea what I can do? On faucet #2, it stripped on the way in at the same place its predecessor stripped on the way out. After determining which side is leaking, switch off both the supply valves. I must say I had to bring out my inner Hercules to get that stupid cartridge out but it finally came out… after I left the room a few times Thank you so much for walking me through this! I know the feeling your describing — solve one problem but find 8 more. Hi Jeff, Forgot to check the e mail response. Moen has lifetime warranties right? I cant loosen the base to replace cartridge. Jeff, your tips are great. I had a similar Moen Model 84206e that had the handle break and the parts they sent end with me placing the handle over the handle adapter, there was no screwing it on. Gordon. The cartridge looks just like what you showed, but it is 2″ deep into the pipe. You probably saved yourself a ton on the fix and on the return. Where could I get a replacement for the cartridge lock nut? thanks, lynn. If the spring doesn’t push the rubber seat flush with your stem then water will also leak from beneath the faucet handle. I can sent picture if this would help identify the faucet, Your email address will not be published. I now have a drip leak from the shower head, just like my original problem after about 3 weeks from the start of this project. If you have to replace the other cartridge go ahead and shoot a video You probably saved at least $50-$75 by getting this job done instead of calling in a pro. Take the cartridge with you to the hardware store or Home Depot or Lowes in order to find the correct replacement. The cartridge came out without much difficulty. The faucet is only a little over 3 years old. Hey AV, so you’re water pressure is super low. I have a Price Pfister faucet that looks very similar to the one you have pictured and has a dripping issue. Faucets can be tricky buggers. The IKEA Brogund Bathroom Faucet’s durable design saves hot water and energy every time by having a cold-water start function and releasing water once the lever is turned to the left. You can’t get it out without the tool. It’s awesome that I was able to help!! If it resists, stop! It’s attached to the ball rod under the sink via a tension clip. Thanks! 4) It is hard to see because it is the same color as the top of the cartridge, but there is a white plastic retaining nut holding the cartridge down. What does this mean and what should I do? I am assuming this is the line feeding from the hot water handle, and when turned on/off, feeds the faucet. Has been most helpful. Make sure water is running to the right faucet  handle then turn it back off. I posted this tutorial to aid anyone with the same problem. (Assuming that you were successful in more than a year since this post was made! I’m by no means a weak guy but can’t seem to yank it out and i’m afraid I’ll rip off the top of the cartridge. I cannot get the threads to bite. If that doesn’t do the trick then check the cartridge for issues. I immediately checked the tub and the hot water was still functioning. I believe I am doing it correctly. The problem that I have is that it’s still leaking. So don't bother calling for parts. If the answer is no then your right handle has good seals. Hey Harry, thanks for your question. You’re totally welcome. I also found that the cartridge was very difficulty to pull out. If you turned if off for the first time in years and it looks corroded it might be the culprit of low water pressure. Only secure the brass nut enough to keep water from leaking from underneath the new Moen replacement cartridge. Just wanted to Thank you for saving us a good deal of money. Now you’ve got spending money!!! Thanks Jody for your tip. Do you do your own site setup or have someone do that for you? The faucets are 10+ years old and I don’t see a set screw to remove the handle. I know I’ve accidentally inserted the cartridge the wrong way and had issues like this but it sounds like you already checked this possible issue. You’ll need to remove each faucet handle by turning it counterclockwise. In fact, a guy that works on this stuff said he has sent several faucets back, the entire faucet, and it’s been replaced without even being charged shipping. I tried this but the handle just turns 360 deg. If not, go ahead and spray the nut and let it sit for 15-20 minutes. Hi Jeff, I have soaked it with WD40 for three days, but still can’t get loose. Sarah mentioned that the faucet needed a new seat & spring that goes below the cartridge & that stopped her leaks. Jeff, I’ve got nobs that don’t appear to have caps on them and I can’t figure out how to get inside to stop the leak. Using leverage and good old elbow grease, both cartridges were able to be removed and then the job was easily completed. It is(was) leaking from the mounting nuts underneath. Crazy! Still a great tutorial but this project probably only takes 15 minutes on newer Moen faucets. Sustainability & environment. I was trying to figure out this same problem about a year ago Marianne. Harry. Leaks constantly from where handle attaches to extension hose. I do use Thesis and am in the process of building a new version of the site on 2.1. Shutoff the water to the faucet at the shutoff valves under the sink. Jeff – this was so helpful. Before I put extra strength into my yanking – I looked under the sink – from the hot water wall feed there is soldered copper straight up to the bottom of the undersink hot water feed to the handle. Find project details including a tools and materials list here: http://low.es/1RuYdy3Subscribe to Lowe's YouTube: http://bit.ly/1blLmvD or head to our channel: http://www.youtube.com/LowesFor more ideas to improve your home, check out Lowe's How-To Library or our other social media channels:Lowe's - http://www.lowes.com/how-to-libraryFacebook - http://www.facebook.com/lowesTwitter - http://www.twitter.com/lowesPinterest - http://www.pinterest.com/lowesInstagram - http://www.instagram.com/loweshomeimprovement I can turn the body but it never comes off just keeps turning. But don’t fear this common problem. I’d like to say that I have done this repair as well and, after replacing the cartridge, still had a leak! This site uses Akismet to reduce spam. For nearly 20 years Koen has sent me replacement cartridges and other parts at no charge. Any suggestions? Now what? Is there something I’m missing here? Would the damaged innards of the faucet body account for that, and is that repairable, or replaceable, or do I have scrap the whole fixture and replace it? Thanks to your guidance and pictures (love the pics) I was able to keep going until I got it done. Thanks so much for circling back around. This will help align the threads. I replaced the cartridge for the cold water and the leaking from shower head has decreased considerably, but still has a little drip. If … This will expose the brass nut that holds the cartridge in place. 0 Solutions. Faucet is all set now with great water pressure and no drip! We have both Delta and Moen in our house. This is about all that I remember for now, but if you have any questions please let me know , HELP I REPLACED THE CARTRIDGE AND THE HANDLES JUST KEEP GOING ALL THE WAY AROUND? I put t he new cartridges in and there is NO water?! Knowing how to fix a leaky stem faucet saves money, and the process is easy. Hi, I am Denny I have a trouble to fix water leak out of Moen waterhill 2 handle high arc bathroom faucet. Take notice of the small square grooves in the faucet handle body as well. But sometimes you need to use a basin wrench. I am not really handy, but with these instructions was able to replace the two cartridges in my older moen faucet. BTW, my husband is really pleased because now this job won’t end up on his to-do list! John, it does sound like your shut-off valve needs to be replaced if the water is still on. I am so glad I found your page. Opening all those pickle jars has paid off, lol. I will get back to you and let you know the final outcome. I don’t want to take them apart from the bottom if I don’t have to. Sometimes there are two tabs and you just need to take the cartridge out and turn it 180 degrees and reinsert it into the faucet base. Thanks for sharing . The cartridge is recessed in an outside threaded “brass” fitting that sticks up above the sink 5/8″. I have a Moen bathroom double handle faucet. I always encourage you to take pictures of the process in case you need to refer back to how the setup use to be before it was fiddled with. I REMOVED ANOTHER SINK HANDLE TO GET AN EXACT SAMPLE AND NOW THIS ONE IS DOING THE SAME. I recommend buying the name brand replacement cartridge. It drives me completely nuts to see water just being wasted day in and day out. Can I leave it in there or any tips on removal? Watch how to figure out the problem and repair a double handle faucet. Need help as soon as possible please. Plumbing supply houses or Amazon would likely have them Elmo. Hot water does not drip and shuts off. I will remove the cartridge, clean and re-grease it and keep my fingers crossed. Dripping, leaky faucet driving you nuts? Chris Pearson and the DIYThemes Team are awesome. Is there another technique to remove the base . But this is an easy fix. Any suggestions? when you put the cartridges back in, should they be open or closed? How do I fix a leak for a ALSVIK AA-289447-2 Plumb 6) Get a long screw of the proper size and screw it into the top of the cartridge so you have something to grab. Any suggestions? Well look at me! What now? This worn out component causes water to leak either from the faucet itself or under the handles. If the leak stops, then you need to replace the cold cartridge. There are two recesses in the top of the nut. The first nut threaded all the way to the bottom of the shaft. Did he ever get back to you with a solution? (Thanks! The Moen bathroom faucets may be the original. Awesome Peter!!! The sink is porcelain, but not reinforced with fiberglass or cast iron on the underside. Be prepared for a long job. Older homes are so charming and you can feel the history all around. Sorry to hear your leak came back. Played around with setting the handle on the cartridge in several different directions. Hmmm, I’m not sure how to approach it Scott but you can send photos to [email protected]. It fits into two grooves on the top of the plastic nut and allows you to screw it out. I have a Moen Monticello Batheroom Faucet. With it came a couple of small black rubber ‘washers’. Iread all and watched the video and was hoping you might have a solution for a peerless kitchen faucet that is a one piece with a lever, not handles to take off and fix the drip. Refasten the brass nut that secures the cartridge  in place by hand tightening it then using channel locks. I was amazed that after all these years, the cartridge was still a stock item! I am very disappointed in Moen, two showers and two sink faucets leak in about 18 months. Hi Jeff, I had a leak on a Moen shower, single valve plastic unit. Once there you’ll be able to find a replacement. You’re the man. do u have any ideas? Help? I wanted to yank many faucets right from the sink. Weirdly, the dripping has stopped, even though I did not get very far on your directions. This was an easy tutorial until I encountered stuck cartridges. I have all Men faucetts in my home. Does anyone else get irritated when the bathroom faucet drips constantly? I took out the plastic cartridge and I could find the seat and spring. I’m wondering if the o-ring at the base of the cartridge has some debris on it. Water … There should be a plastic tab on the cartridge that fits into the faucet’s metal base. This post deals with repairing a Delta bath sink two-handle center-set faucet. Assemble the faucet following the manufacturer’s directions and place the new faucet into the mounting holes. Please let me know if you have any suggestions or tips of your own. so in the winter, if you want to leave the handle at warm water in the off mode, the handle will be turned to the left, the asymmetry doesn't look good. Could you send me a picture of your cartridge and the faucet where it came from? 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Nuts making sure not to overtighten them, does your faucet setup get this figured out....