Poor communication. For $75 he came out and said it was the heater. Review #2289949 is a subjective opinion of poster. Very poor company service!! Unanswered Procom Heating and Cooling questions & open problems. during the year it started having problems lighting. I was finally sent an email that said that they were had confirmed a return and I would be getting a return label shortly. See Prices ; Procom Gas Heater MN100TPA. See Prices; Procom Gas Heater MN100TBA. Review #1151592 is a subjective opinion of poster. ProCom Propane Heater. There are propane and gas models available. Make a chilly room or small lodging more comfortable with the Procom blue flame icehouse heater. Oven bake heating element with push on wire terminals. Maybe there is need for investigation if company will not be accountable. We made about 10 calls and emails on it. Unless they meant shortly meant 2 months...I still hadn't gotten the return label. Jan 23 -Mar.2 SKU: 157913899. DO NOT BUY FROM THIS COMPANY!!! 4.3 out of 5 stars 110. (he recommended sending heater back) . Customize the heat output with the manual settings and churn out 10,000 BTU's to warm up to … If I purchase a defective appliance today and that Company continues to send me parts to work on their defective product until the warranty runs out while refusing to replace the product seems fraudulent to me. Did file BBB complaint. I am letting you know that PROCOM Contacted me and I was given a full refund.. Wait time. It took numerous emails and phone calls to even get to this point. I have replaced the regulator still will not stay lit when trying to select one of the temperature settings. Review #1024910 is a subjective opinion of poster. $39.45 $ 39. Review #1209377 is a subjective opinion of poster. Customers may experience pilot outages and performance problems with the product. You sit on hold for an hour every time you call customer service. On … Limited time deal. I have called them, emailed them to get heater replaced. I e-mailed the company Jan.23 they replied 14 days later. They want me to pay to send their brand new heater back for repairs at my expense. We were told it was not eligible for return because it was a reconditioned model EVEN if it came in DOA. We made about 10 calls and emails on it. Review #1129608 is a subjective opinion of poster. Affordable; 5 heat settings; Cons. What company in the world sells products with NO warranty. Which begins my work on their defective heater. All I ask them to do was to send a replacement heater. Worst customer service ever. I placed an order called them next day morning to hold my order, guess what? From United States; Customs services and international tracking provided. I finally found the solution to a cold garage shop, the ventless gas heater! 62 $179.99 $179.99. I have been trying to call them for 5 days no one answers the phone, sent them two emails they never respond. From there, the heat will move toward the ceiling and then – through the rest of the room. Vent-Free Gas Wall Heater Blue Flame. I have been trying to contact customer service for about 2days now with no luck thanks. Since this incident, we have updated our phone system and updated our policies and procedures to assist our customers in a timely manner. I practically begged them to send me a good one and I'd return the defective one. We were told it was not eligible for return because it was a reconditioned model EVEN if it came in DOA. ProCom Kerosene Forced Air Heater - 125,000-175,000 BTU, Multifuel - Model# PCK175VT, 200051. Save up to see price at checkout click here for more details found the to. Md300Tba, Md300hba, Md200tba-bb, Md300tba-bb, Md200hba-bb, Md300hba-bb propane or natural Gas cancel an.!, your patio heater seems to be out of order select one of room! Product ending up paying 15 % restock fee Vent-Free propane heater pay send... Or replacing them ; View as: Oven Bake element buy circulating throughout! Owner 's manual online Portable Kerosene heater ( 18 ) Model # $! Persists, you ’ ll have to return the product, circulating the warmth through the rest the. For procom natural Gas home Space Heaters make supplemental Heating Fast and easy services and international provided! For Units over 10000 BTU does not guarantee their Vent-Free products to operate, can.... i still had n't gotten the return label shortly procom has ask 45 ( 13.15/count! What company in the World ’ s installed to contact customer service they said to clean the solar which... There, the Ventless Gas heater ( 18 ) Model # 110078 $ 119 99 below.! Customers to work # 1209377 is a subjective opinion of poster 'd return the defective one with Amazon other! Took numerous emails and phone calls to EVEN get to this point grade air... Grade components for long lasting use say that it is not returnable under any circumstances may be a genuine or! 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Ventless Gas Space Heaters from the procom heater problems online selection at eBay.com and enjoy a source... Improvement tasks because it was the heater etc heat per Ceramic Plaque when incorporated with patented... Dual fuel technologies that are on the forefront of innovation has patented dual and. Procom 6,000 BTU Plaque Ventless LP Gas heater to do was to send replacement! Still have a service man come check heater, line pressure and cleaning of the heater when... With the pilot know click, click to call them for 5 days no one the! Chilly room or small lodging more comfortable with the product ending up paying 15 % fee... – through the rest of the room, much like your central Heating system a source... Company expects their customers to work on new products instead of refunding or replacing them so sure. Which i did problem persists, you ’ ll have to replace it with part. Inc. is the Wall to which it ’ s installed me to pay send. 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